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Industry-leading on-site communications solutions for businesses of all sizes. Our on-premise solutions are simple yet comprehensive, flexible and reliable.
Available for iOS and Android; you can practically take your system on the go with our smartphone mobile application. With it, you can keep working away from the office without sacrificing your in-office functionality.
By easily combining your Microsoft Teams account with a Mitel call control platform, you will have access to the collaboration of Microsoft Teams with enterprise telephony features at your fingertips.

IP PBX Systems


Teams MiCloud Connect

About Us


UcaaS Channel are Master Distributors in Australia for the Mitel MiCloud Connect Unified Communications and Contact Centre service. We offer downstream agents the opportunity to sell THE Mitel UC Cloud based solution to their customers through a multi-band level commissions structure. Our channel model offers both two types of Agency models to provide more flexibility around the sales and systems delivery processes dependant on your previous experience in selling and supporting UC solutions.

If you’re interested in becoming a Mitel MiCloud connect agent, then contact UcaaS Channel by completing OUR enquiry form and one of our account managers will contact you.

Mitel MiCloud Connect

Mitel – MiCloud Connect

All-in-one cloud communications, collaboration and contact centre service built on Google Cloud – the perfect marriage of ease and reliability.

A complete cloud business communications service – MiCloud Connect delivers seamless voice, collaboration and contact centre solutions all from a single provider. Combining Google Cloud’s proven reliability with intuitive user experience and flexible service plans, MiCloud Connect makes cloud communications and collaboration simple and secure.


  • Robust client for settings, call control, chats and events
  • Available for PC, Mac, iOS and Android
  • Audio and video conferencing with web sharing
  • Built-in VPN
  • Individual and group chat
  • Team collaboration with persistent workspaces
  • Business SMS
  • Native integrations with leading CRMs and calendars
  • Interface with Microsoft Teams
  • Softphone and web dialler
  • Mobile-first design
  • Integrated contact centre
  • IP desk phones


WORK FROM ANYWHERE: You can take your system on the go with our smartphone mobile application thanks to Mitel hosted PBX phone systems – you can keep working away from the office without losing in-office functionality.

BUSINESS CONTINUITY: Enterprise-class security and redundancy at network, infrastructure and applications layers all maximise uptime and scalability. Cloud phone services are backed by Mitel’s SLA (Service Level Agreement) for additional reassurance. In the event of a disaster preventing Mitel’s primary data centre from servicing communications, MiCloud Connect disaster recovery migrates services to a redundant data centre, located in an entirely different geographical region, to reduce risk.

MICLOUD CONNECT FOR TEAMS: Simple to implement integration with Microsoft Teams included with MiCloud Connect service plans. Just click to activate in the admin portal and your ready to communicate via Teams! Get the most out of Microsoft Teams with MiCloud Connect.

EASY TO START, ONGOING SUPPORT: Mitel support teams ensure you’re supported every step of the way with professional services such as “Jump Start”; on-demand support, training and VoIP phones with built-in help ensure the transition to cloud telephony is smooth and painless.

ROBUST CLOUD PHONE SYSTEM FEATURES: No need to combine disjointed cloud tools from multiple vendors any longer. MiCloud Connect is an end-to-end cloud phone and unified communications solution that handles everything for you – from phones to applications to network operations – for solid performance.

EXCEPTIONAL USER EXPERIENCE: Cloud-based communications and collaboration that make everyday meetings and interactions easier than ever with enterprise-grade VoIP phone services, instant messaging, audio and web conferencing and multi-point video. All with powerful, yet simple, administration for IT teams.

Call Us Today

CALL NOW: 1300 661 275